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Privacy policy

Roscara is committed to protecting and respecting your privacy. This Privacy Statement sets out the basis on which any personal data we collect from you or that you provide to us (Data) on our website XXX (website) will be processed.

Information We May Collect from You

We only collect Data about you on the website which you volunteer when you e-mail us or by using our Contact Us and Get in Touch forms. We may collect and process the following data about you:

  • your name;
  • your email address;
  • the time and date of your visit;
  • information that you provide by filling in our online contact forms on our website.

This information will only be used by us a) for the purpose for which it was provided by you b) for verification purposes and c) statistical analysis, marketing and administration purposes.

Reporting a Problem

If you report a problem with our website, we may ask you for information and keep a record of that correspondence, details of your visits to our site (including, but not limited to, traffic data, location data, weblogs and other communication data) and the resources that you access.

When you access our website, your computer’s browser provides us with information such as your IP address, browser type, access time and referring URL which is collected and may be used to compile statistical data on the use of our website. This information may be used to help us improve our website, the services we offer and the customer experience on our website.


We are committed to protecting the security of your Data. However, we cannot give a complete guarantee for the security of your data transmitted to our site over the Internet. Transmission of Data is at your own risk.

By submitting your personal data, you agree to this transfer, storing and processing.

Use of Your Data

The Data that we receive from you is used to:

  • ensure that we have accurate up-to-date information about you in order to correspond with you;
  • provide you with information, products or services that you request from us (including any downloads that you request) or which we feel may interest you;
  • carry out our obligations arising from any contracts entered between you and us;
  • allow you to participate in interactive features of our service, when you choose to do so; and
  • notify you about changes to our service.

We do not sell or exchange Data to third parties.

Social Media Buttons

Our website contains social media buttons to enable users to share and view our social media sites.  These social media buttons are for third party sites which may log information about your activities on our website and on the internet. Please review their individual terms of use and privacy policies to better understand how they use your information and to find out how to opt-out or delete such information.

Disclosure of Your Information

We may disclose your Data to third parties who provide a service to us (Google Analytics, Blacknight Hosting in Dublin). This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Access to Information & Correction

You may request in writing copies of your Data held by us as Data Controller. We will provide you with a copy of the Data held by us at no cost not more than 21 days after the request in writing.  We may also request proof of identification to verify your access request. All requests should be addressed to Lisa Lomax at lisa@format.ie.

If your Data that we hold is inaccurate, please let us know and we will make the necessary amendments, erase or block the relevant Data as you request and notify you within 40 days of your request that the relevant action has been taken.

We will hold onto your personal Data only for as long as necessary for the purposes of providing access to our website and related services to you or as required by law.

The Right to Have Your Information Erased

You may request in writing to have any data we hold about you erased. We may also request proof of identification to verify your access request. All requests should be addressed to Lisa Lomax at lisa@format.ie.

Changes to our Privacy Statement

We reserve the right to change this Privacy Statement from time to time. If we make any changes, we will post those changes here so that you can see what information we gather, how we might use that information and in what circumstances we may disclose it. By continuing to use our website after we post any such changes, you accept and agree to this Privacy Statement as modified.

Contact Us

Any questions regarding this Privacy Statement and the information we hold are welcome and should be addressed to xxx